PROJECT 02 · 2026
Auris Cars
Car Rental Platform · Booking UX · RentSyst Integration Review
A car rental platform connected to RentSyst for booking and order management. My work focused on improving the customer booking experience, reviewing how prices and insurance were handled in the frontend flow, and making the website clearer and more reliable before launch.
The Challenge
The booking experience needed better pricing clarity and consistency between what customers saw on the website and what RentSyst calculated during the order flow. Part of the issue came from local frontend calculations, and from insurance being applied to the RentSyst order without being clearly visible to the customer.
Solution
I reviewed the frontend booking flow and the RentSyst quote/order behavior, traced the pricing mismatch to local total calculation on the site, surfaced the hidden insurance cost, and made prices and extra costs clearer to the customer before booking, then applied final UI and build fixes for launch.
My Role
- UI/UX improvements
- Frontend booking-flow review
- RentSyst quote/order behavior analysis
- Pricing display clarity
- Insurance visibility
- Final launch fixes
Key Features
- Improved the car browsing and booking experience
- Reviewed how prices were displayed on the website
- Investigated the mismatch between website price and RentSyst order total
- Identified frontend-side local total calculation issues
- Reviewed booking context and order update logic
- Checked how insurance was selected and applied in the RentSyst flow
- Improved clarity around extra costs and booking expectations
UX & Design Decisions
- Make car details easier to understand at a glance
- Keep booking actions clear and always visible
- Reduce confusion between the listed price and the final order total
- Make customer expectations clearer before booking
- Support a more reliable, trustworthy reservation journey
Technical Setup
- Frontend booking-flow review
- RentSyst integration behavior analysis
- Quote / order update review
- Pricing display logic review
- Insurance handling visibility
- Final UI fixes and launch readiness
Business Impact
The booking flow became clearer, the pricing mismatch was identified and explained, hidden insurance cost was surfaced, and the platform became better prepared for a trustworthy car rental booking experience.
Technologies & Tools
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